Last updated: [27 Aug 2026]
Mafaza Digital Solutions respects the privacy of its website users and clients and is committed to handling personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia. This Privacy Policy explains the types of information we may collect, how we use it, and the rights available to users regarding their personal data.
Information We Collect
We may collect information that users provide directly through contact forms, quotation requests, or other communication channels available on the website. This may include:
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Name.
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Email address.
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Mobile number.
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Company or business name.
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A brief description of the business or requirements.
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Any other information the user chooses to provide in their message.
We may also automatically collect certain technical information when you visit the website, such as browser type, device information, and certain usage data, to the extent necessary to operate the website and improve its performance and security.
How We Use Information
The information collected is used for the purposes for which it was provided, including:
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Responding to inquiries and quotation requests.
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Understanding business requirements and recommending the appropriate product or service.
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Communicating with users regarding their requests or services.
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Delivering agreed services after a contract has been established.
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Improving website performance and user experience.
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Protecting the website and preventing unauthorized use or harmful activity.
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Complying with applicable legal and regulatory requirements when necessary.
We do not use personal data for purposes that are incompatible with the purpose for which it was collected, except where permitted by applicable laws and regulations.
Sharing Data with Third Parties
Mafaza may use third-party service providers and technologies that assist with operating the website, receiving inquiries, or delivering services. Necessary data may be shared with these providers only to the extent required to provide their services.
These services may include form and communication tools, analytics, hosting, and other technical services used on the website.
When third-party services are used, the data may be subject to the privacy policies and terms of the respective service providers. We select third-party services with consideration for the nature of the data and the purpose for which it is processed.
Mafaza does not sell or rent users’ personal data to third parties for marketing purposes.
User Rights
Subject to applicable laws and regulations, users may have rights regarding their personal data, including the right to request access, correction, updating, or deletion of their data, depending on the nature of the data and the legal basis for processing it.
Users may submit requests regarding their personal data through the contact channels provided in this policy. We may request additional information to verify the identity of the requester and protect personal data from unauthorized access.
Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or for the period required by applicable laws and relevant legal or contractual obligations.
Once the data is no longer required, it will be handled in accordance with applicable procedures for deletion, destruction, or anonymization, as appropriate.
Data Protection
Mafaza takes appropriate technical and organizational measures to help protect personal data against unauthorized access, alteration, disclosure, or loss.
However, no electronic system can be guaranteed to be completely secure. Therefore, no method of transmitting or storing data can be considered 100% secure.
Updates to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, practices, or applicable legal and regulatory requirements. The updated version will be published on the website with the date of the latest update.
Privacy Contact
For privacy-related inquiries or to submit a request concerning personal data, users may contact Mafaza through the official contact channels provided on the website, or via e-mail: info@mafaza.solutions